CS-CAN | INFO-CAN Cookie Policy
Last updated: April 2026
This Cookie Policy explains how CS-CAN|INFO-CAN (“we,” “us,” or “our”) uses cookies and similar tracking technologies when you visit cscan-infocan.ca (the “Site”).
This policy should be read together with our Privacy Policy. By using our Site, you acknowledge that cookies and similar technologies may be used as described below. Where required by applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), we will obtain appropriate consent for the collection, use, or disclosure of personal information through cookies or similar technologies.
1. What Are Cookies?
Cookies are small text files that are placed on your computer, tablet, mobile device, or browser when you visit a website. Cookies help websites function properly, remember user preferences, improve performance, support security, and understand how visitors interact with the website.
We may also use similar technologies such as pixels, tags, scripts, local storage, session storage, and analytics tools. In this policy, we refer to these technologies collectively as “cookies.”
2. How We Use Cookies
We use cookies and similar technologies to:
- Operate and secure the Site.
- Enable website features such as forms, account access, event registration, shopping cart functionality, checkout, and payment-related processes.
- Remember certain preferences, such as language, display settings, or accessibility-related choices.
- Understand how visitors use the Site.
- Improve website layout, navigation, content, performance, and user experience.
- Analyze event registration, membership, job board, and e-commerce activity.
- Support fraud prevention, spam protection, and website security.
- Measure the effectiveness of our communications, campaigns, and website content.
3. Types of Cookies We Use
3.1 Strictly Necessary Cookies
These cookies are required for the Site to function properly. They may be used for security, page navigation, form submissions, login sessions, shopping cart functionality, checkout, event registration, and payment processing.
Because these cookies are essential, they cannot usually be disabled through our Site without affecting core functionality. You may block them through your browser settings, but parts of the Site may not work properly.
Examples may include cookies used for:
- WordPress site functionality.
- Login or account sessions.
- WooCommerce cart and checkout functions.
- Event ticket or registration processes.
- Security and spam prevention.
- Load balancing or server performance.
3.2 Functional Cookies
Functional cookies allow the Site to remember choices you make and provide enhanced features. These may include remembering preferences such as language selection, accessibility settings, display preferences, or previously entered form information where applicable.
If these cookies are disabled, some personalization or convenience features may not work as expected.
3.3 Analytics Cookies
Analytics cookies help us understand how visitors use the Site. These cookies may collect information such as:
- Pages visited.
- Time spent on pages.
- Referring websites.
- Browser type and version.
- Device type.
- Approximate geographic location.
- Click patterns and navigation paths.
- General website performance data.
This information helps us improve the Site, identify technical issues, and better understand which content is useful to visitors.
Analytics data is generally collected in an aggregated or anonymized form where possible. However, some analytics tools may process information such as IP address, device identifiers, or browser information.
3.4 Behavioural Analytics and Session Replay Tools
We may use behavioural analytics tools to better understand how visitors interact with the Site. These tools may record anonymized or pseudonymized information such as mouse movements, clicks, scrolling behavior, and interactions with page elements.
These tools are used to improve website usability, design, accessibility, and performance. They are not intended to record sensitive personal information, payment card details, passwords, or text typed into form fields.
3.5 E-Commerce and Event Registration Cookies
When you purchase tickets, register for events, submit forms, or use e-commerce features on the Site, cookies may be used to:
- Keep items in your cart.
- Process checkout steps.
- Maintain session information.
- Prevent duplicate transactions.
- Support payment processing.
- Confirm order or registration details.
- Improve the registration and checkout experience.
Payment card information is processed directly by third-party payment processors and is not stored by us on our servers.
3.6 Social Media and Embedded Content Cookies
Our Site may include links, buttons, feeds, videos, maps, or embedded content from third-party platforms such as social media networks, video platforms, or other external services.
These third parties may place their own cookies or similar technologies on your device when you interact with their content. Their use of cookies is governed by their own privacy and cookie policies, not this Cookie Policy.
3.7 Marketing and Communication Cookies
We may use cookies or similar technologies to measure the effectiveness of our communications, campaigns, newsletters, event promotions, or website content.
Where required, these cookies will only be used with appropriate consent. You may opt out of marketing communications at any time by using the unsubscribe link in our emails or by contacting us.
4. Third-Party Cookies
Some cookies on our Site may be placed by third-party service providers that help us operate, analyze, protect, or improve the Site. These may include service providers for:
- Website analytics.
- Behavioural analytics.
- Security and spam prevention.
- Payment processing.
- E-commerce functionality.
- Event registration.
- Embedded media.
- Social media features.
- Email marketing or communication tools.
These third parties may collect information according to their own privacy policies. We encourage you to review the privacy and cookie policies of any third-party services you interact with.
5. How Long Cookies Stay on Your Device
Cookies may be either session cookies or persistent cookies.
Session cookies are temporary and are deleted when you close your browser.
Persistent cookies remain on your device for a set period of time or until you delete them. The length of time depends on the purpose of the cookie and the settings of the tool or service that placed it.
For example, essential session cookies may expire when your visit ends, while analytics cookies may remain for a longer period to help understand repeat visits and website performance.
6. Your Cookie Choices
You can control or disable cookies through your browser settings. Most browsers allow you to:
- View what cookies are stored.
- Delete existing cookies.
- Block third-party cookies.
- Block all cookies.
- Set preferences for specific websites.
- Clear cookies when you close your browser.
Please note that disabling certain cookies may affect how the Site works. For example, you may not be able to complete purchases, register for events, use forms, maintain a shopping cart, or access certain features.
7. Managing Cookies in Your Browser
You can usually manage cookies through your browser’s privacy or security settings. The process depends on the browser you use, such as Chrome, Safari, Firefox, Edge, or another browser.
You may also be able to control tracking preferences through your device settings, privacy extensions, or third-party opt-out tools.
8. Do Not Track Signals
Some browsers offer a “Do Not Track” setting. Because there is no uniform legal or technical standard for responding to Do Not Track signals, our Site may not respond to these signals in a consistent manner.
However, you can still manage cookies through your browser settings or any cookie consent options made available on the Site.
9. Children’s Privacy
Our Site is not directed at individuals under the age of 18. We do not knowingly use cookies to collect personal information from children. If we become aware that we have collected personal information from a child without appropriate consent, we will take steps to delete it.
10. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our website, technologies, service providers, legal requirements, or operational practices.
When we update this policy, we will revise the “Last updated” date at the top of this page. We encourage visitors to review this policy periodically.
11. Contact Us
If you have questions about this Cookie Policy, our use of cookies, or your privacy choices, please contact us:
CS-CAN|INFO-CAN
Courriel : info@cscan-infocan.ca